Wednesday, February 29, 2012

New at DSS

Macon County Department of Social Services prides it's self on great customer service.  In the next few days you will notice the following changes as we continue live by our Mission Statement of "Partnering to promote, protect , and strengthen our community".

  • If you are changing existing information in the system please ask for a change form, complete with      updated information and then return this form to the front desk worker . You will not need to see an Income Maintenance Caseworker for changes or updates.
  •  If you need to complete an application for services at DSS, please let the front desk know this is a new application and the program you are requesting assistance from. You will be given the paperwork to complete while you wait for an Income Maintenance Worker. If you need assistance in completing the  application, the worker will assist you when you are called to an interview room. 
Wait time could be up to one hour.  You may choose to wait or return at a later time.

gtaylor 2/29/2012